Mobile Banking
Mobile banking gives you real-time access to your accounts easily and conveniently - anytime, anywhere. You can better manage your money and budget your spending by being able to check your balance before making a purchase. You can also verify your account and track transactions being processed. Just send a quick text message to your account and you'll receive a message back. It's fast, it's easy and it's free. (* Standard text messaging rates may apply depending on your provider and plan)
It works on all text-enabled phones, with any carrier, as long as you can send and receive text messages.
Check account balances and recent account activity information from anywhere you can get a signal - instantly! You'll get the account information you want, when you need it. There is no need to find a computer to check your account balance. You will have peace of mind with the ability to instantly check what activity has taken place with your account.
Your personal information is always secure because the only information that is transmitted is your account balance or your recent account activity. Even if you lose your phone, no one will be able to make changes to your account, access funds, personal or financial information. It's quick and easy to cancel mobile banking if needed.
Check out the demo above to see how easy it is.
Signing Up
Getting started with mobile banking is easy. All you need is access to online banking. If you don't have online access, please contact either of our branches to sign up today.
If you are already an online banking user:
- Login to online banking and click on mobile banking
- Enter your mobile phone information
- You will receive a text message with your passcode
- Confirm your passcode and select the accounts you want to access with mobile banking
Using Mobile Banking
Text any of the following commands to MONEY (66639) and receive your account information on your phone:
ACT - For the account activity of your primary account
ACT (account nickname) - For the account activity of a specific account
BAL - For the balance of your primary account
BAL ALL - For the balances of all your accounts
BAL (account nickname) - For the balance of a specific account
DISABLE - To temporarily disable your phone
HELP - For a list of the commands you can use
INFO - For contact info about your credit union
STOP - To permanently delete your phone from mobile banking
Disabling Mobile Banking
If you temporarily misplace your cell phone (ie. you leave it at work), you can disable mobile banking by visiting the Mobile Banking Preferences page within online banking. Once you locate your phone, simply go online and enable the feature again.
If you have permanently lost your phone or if it is stolen, please contact your cell phone carrier immediately and follow their recommended procedures. You can delete your mobile phone completely from Mobile Banking by visiting the Mobile Banking Preferences page within online banking.
Using Mobile Banking Ouside of Canada
This service is designed to work on mobile phones from a Canadian mobile carrier on a Canadian mobile network. However, if your carrier has a roaming agreement with a foreign carrier, you can expect Mobile Banking to work. Please note that the service outside of Canada is on a best efforts basis only.